Privacy Policy

Welcome to Tuned!

Welcome to Tuned, a platform by Tuned App LLC that allows DJs to receive tips, manage song requests, and gain insights from event engagement. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

a. Personal Information

  • Payment information (e.g., via Stripe Connect)
  • Social or Apple Sign-In data (when applicable)

b. Usage Data

  • Session activity (e.g., song requests, tipping behavior)

c. DJ Profile Information

  • Stage name, bio, image
  • Track preferences or setlists

2. How We Use Your Information

  • Provide core app features (e.g., request, tip, DJ analytics)
  • Facilitate secure payments via Stripe
  • Send push notifications (with your consent)
  • Improve the app experience and debug issues

3. Sharing Your Information

We do not sell your personal data.

We only share data with:

  • Stripe, for payment processing
  • Firebase, for authentication and analytics

4. Third-Party Services

Tuned may interact with third-party services like:

  • Stripe Connect (for tipping and payouts)
  • Firebase Authentication (including Apple or phone login)

Please review the privacy policies of any third-party platforms you connect with.

5. Data Storage & Security

  • Data is securely stored using Firebase Cloud Firestore
  • Payments are handled securely by Stripe
  • We implement encryption and role-based access control
  • No payment data (e.g., full card numbers) is stored on our servers

6. Data Retention

We retain user data:

  • As long as your account is active
  • As needed to comply with legal, financial, or reporting obligations

You may request deletion at any time by contacting salomonp@tunedapp.co.

7. Your Rights

You have the right to:

  • Access or export your data
  • Request correction or deletion
  • Withdraw consent for certain uses (e.g., push notifications)

Contact us at salomonp@tunedapp.co to exercise these rights.

8. Children's Privacy

Tuned is not intended for users under the age of 13. If we learn that a child under 13 has created an account, we will delete the account and associated data.

9. International Users

Tuned operates in the U.S. but may be accessed globally. By using the app, you consent to data transfer and processing in the United States and any country where we operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. You’ll be notified via in-app notification or email if significant changes are made.

11. Contact Us

Tuned App LLC
Email: salomonp@tunedapp.co
Website: https://www.tunedapp.co